At Healing Journey, your privacy and confidentiality are our highest priority. We are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, and contact number
  • Basic personal details you provide during booking
  • Health and emotional concerns discussed during sessions
  • Communication records (messages, emails, session notes)

2. How We Use Your Information

Your information is used strictly to:

  • Provide personalized therapy and mental health services
  • Schedule and manage appointments
  • Maintain secure records for follow-up care
  • Respond to your inquiries or concerns
  • Comply with legal or ethical obligations (only if necessary)

3. Confidentiality of Therapy Sessions

  • Everything you share during sessions remains strictly confidential.
  • Your therapist will not share any information without your written consent, except in cases involving risk of harm to yourself or others, or as legally required.

4. Data Security

We use appropriate digital and administrative safeguards to protect your data from unauthorized access, disclosure, or misuse.

  • Secure online booking and communication tools
  • Encrypted session platforms for phone/video calls
  • Access to your data is limited to authorized professionals only

5. Third-Party Services

We do not sell, trade, or share your personal data with third parties for marketing. If we use any third-party tools for scheduling or communication, they are carefully selected to comply with strict privacy standards.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data
  • Withdraw consent at any time
  • Request deletion of your records (subject to professional/legal guidelines)

7. Updates to This Policy

This policy may be updated occasionally to reflect changes in laws or services. Any updates will be posted on this page.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, feel free to contact us at:

📧 info@healingjourney.in
📞 +91–70603 53531

Healing Journey is dedicated to creating a safe, respectful, and confidential space for your mental well-being.